Senior Legal Tech Product Manager-Gen AI

CMS is excited to be growing our Legal Tech Product team with this new hire. This role will spearhead our commitment to being a future-facing firm, using best-in-practice legal tech to support our colleagues and better serve our clients. To both action and lead other product managers on the deployment and adoption of Gen AI tools, including setting the strategy for how we can increase value for these tools. Additionally, to take on senior responsibilities including line management, budget management, and representing the department to the wider business and clients, including helping the delivery of wider strategic projects.

About us

CMS is a Future Facing firm with more than 80 offices in over 45 countries and 5,800+ lawyers worldwide. We combine deep local market understanding with a global perspective. We are passionate about building strong relationships with our clients, our people, and the communities we work in.

We take a bold, dynamic, and agile approach to ensure our clients are able to face the future with confidence. We are driven by emerging technologies such as generative AI and readily embrace the possibilities it opens up for developing new and better ways of working.  Our aim is to inspire, impact and support our clients and our people, helping them to maximize their potential and thrive.

About the role

Responsibilities include:

•    Work with the Head of Legal Tech and AI Committee to define and deliver the CMS AI strategy, focusing on the adoption of Gen AI tools.

•    Manage members of the product management team working on adoption and roll out of Gen AI tools.

•    Technical subject matter expert in the use of all GenAI tools licensed on a range of matters across the business. 

•    To create and lead on the tailored Gen AI adoption plan across the business, working with the product management team to deliver training, define success metrics and develop communication plans.

•    To lead demos of Gen AI tools for colleagues and clients, along with scoping out any support, materials or guidance needed to improve adoption throughout the firm.

•    Update and maintain pitch wording and client facing materials for how CMS express the use and value of GenAI, ensuring maintained database of case studies and value metrics that are accessible on Horizon.

•    To support on discovery and development of new work types incorporating Gen AI tools, being a point of escalation and support if required.

•    To facilitate creation and delivery of new CMS products incorporating GenAI tools, working with lawyers and other stakeholders across the firm to develop the products and create marketing materials to pitch them to clients. 

•    To take the lead on supplier negotiations with Gen AI tool providers and assess new systems for suitability along with promoting/ supporting any new tools to trial working with the Legal Tech R&D manager. 

•    Keep abreast of any AI news, client expectations, market changes and competitor analysis of how our industry is using and embedding these tools in practice.

•    Create super user network of Gen AI users across the business to support innovative culture of CMS and further embed the use of these tools in practice, sharing knowledge across the business.

•    Maintain the firm’s GenAI risk register entries, adding to and amending them as necessary.

About you

We will invest in your ongoing training and development to support your professional goals and help you to thrive in your role from day one. Our opportunities are open to all suitably qualified applicants, so to be considered for this role, you must meet the following skills and experience:
•    Experience as a practicing solicitor having used AI tools on matters would be favourable. Alternatively, product       management experience with AI tools at a law firm.
•    People management experience is a must.
•    Experience with creating and implementing strategy at a senior level.
•    Experience working with senior stakeholders.
•    Good organisational and prioritisation skills to manage mixed role and busy workload.
•    Experience with project management would be a plus.
•    Strong meeting facilitation experience with senior stakeholders and clients.
•    Experience with project scoping is a must.
•    Strong communications skills are essential.
•    Solution oriented, problem solver and self-starter mindset.
•    Able to adapt and navigate a disruptive and changeable market.

What’s in it for you?

We want to reward you today and help you plan for tomorrow. We appreciate that everyone is different, therefore we have designed a benefits system that offers choice and flexibility based on individual needs and lifestyles. To name a few, these include:

•    Competitive basic salary (reviewed annually)
•    Flexible, hybrid working policy
•    Generous bonus scheme
•    Up to 25 days holiday (rising to 28 days with service)
•    Holiday exchange scheme
•    Private medical insurance
•    Enhanced parental leave
•    Reasonable adjustments and accommodation for disabled talent in accordance with the Equality Act 2010.

If you would like to read more information regarding our range of benefits, please visit our Rewards & Benefits page on our website.

Equal opportunities

At CMS, we place diversity and inclusion at the centre of our culture and the heart of our organisation. As a firm we recognise, celebrate, and embrace the diverse talent our society has to offer because we know that to solve big problems, we need the best and brightest minds available to us.  In support of this goal, we commit to actively breaking down barriers which stand in the way of those from diverse backgrounds and play our part in levelling the playing field. 
 
As a Future Facing Firm, we strongly believe that a career in law should be open to people from all walks of life, because not only does diversity of thought and experience make our firm a stronger and more sustainable business, but it also makes it a more rewarding place to work.
 
When recruiting, we prioritise attracting talented people and we actively promote a flexible working environment which enables all our team members to thrive. If you see a role you are interested in, but don’t feel you meet 100% of the criteria we encourage you to still consider making an application. We also welcome applications from those who may be looking to return to the workforce after a career break. 
 
We are proud to say our leadership in creating an inclusive working culture has been celebrated and recognised externally, including being listed for a number of years in the Times Top 50 Employers for Women and the Social Mobility Index.
 
We are a Level 2 Disability Confident Employer, and we actively encourage applications from people with disabilities, whether visible or invisible. We are committed to promoting equality of opportunity throughout our recruitment process and in every element of the employee life cycle. If you require assistance, or if you would like to discuss any accessibility requirements or adjustments as part of the recruitment process, please contact Becky Lowe at TalentAcquisition@cms-cmno.com who will be happy to support you.

Ready to apply? Here are the next steps.

We look forward to receiving your application online via the CMS careers site. Please contact our Talent Acquisition team if you have any questions. 

Please note that we have a preferred agency panel in place. Only applications submitted via the portal at the point of instruction will be accepted.

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