Legal Technology Product Manager-Gen AI

CMS is looking to recruit an experienced Legal Tech Product Manager-Gen AI. This role will help spearhead our commitment to being a future facing firm, using best in practice legal tech to support our colleagues and better serve our clients. To support CMS with the adoption of GenAI tools throughout the business and testing of product capabilities to support with the development of work types where the tools can be applied. 

About us

CMS is a Future Facing firm with more than 80 offices in over 45 countries and 5,800+ lawyers worldwide. We combine deep local market understanding with a global perspective. We are passionate about building strong relationships with our clients, our people, and the communities we work in.

We take a bold, dynamic, and agile approach to ensure our clients are able to face the future with confidence. We are driven by emerging technologies such as generative AI and readily embrace the possibilities it opens up for developing new and better ways of working.  Our aim is to inspire, impact and support our clients and our people, helping them to maximize their potential and thrive.

About the role

Responsibilities include:

•    Work with the product management team and senior stakeholders in the business to help deliver the firm AI strategy, with a specific focus on adoption of GenAI tools.

•    Technical subject matter expert in the use of GenAI tools on a range of matters across the business, to lead demos of these tools for colleagues and clients.

•    Create and provide training sessions and materials to support lawyers across the business on how to use GenAI products effectively and efficiently.

•    Work with the product management and legal operations & project management team to define the ideal workflow when interacting with GenAI platforms across a range of different work types from cradle to grave of matters, incorporating different stakeholders involved and how they interact with the tools at each stage.

•    Work with our wider team and stakeholders of each practice group to support with the adoption plan and continual improvement activities of work types that utilise Gen AI tools.

•    Collate value metrics of tools within this space to be able to express and quantify the value obtained through use of the tools.

•    To create and maintain a bank of case studies to help express value of the tool to new users and communicate throughout the firm.

•    Create super user network of Gen AI users across the business to support innovative culture of CMS and further embed the use of these tools in practice, sharing knowledge across the business.

•    Support with creation of client facing training sessions including e-learning opportunities, webinars or roundtables. 

•    Account management responsibilities working with customer success teams from our suppliers as well as the CMS internal teams on technical requirements and sign off for functionality of the tools, along with supporting on supplier negotiations, on-boarding and renewals.

•    Work alongside the legal technologists on the Legal Tech Tools Team, to help train them up on ideal working practices when working with lawyers and customising specific tools, to help them scope out new projects. To act as an escalation point should any issues arise where we need to work with the supplier to rectify. 

•    Keep abreast of any market changes and new tools within the this space, working with the wider Legal Tech Product Team to consider for testing and piloting internally. 

•    Support with on-boarding and roll out of potential new GenAI products as they come into the business.

About you

We will invest in your ongoing training and development to support your professional goals and help you to thrive in your role from day one. Our opportunities are open to all suitably qualified applicants, so to be considered for this role, you must meet the following skills and experience:
•    Experience as a practicing solicitor having used AI tools on matters would be favourable. Alternatively, product management experience with AI tools at a law firm.
•    Experience working with senior stakeholders.
•    Good organisational and prioritisation skills to manage mixed role and busy workload.
•    Experience with project management would be a plus.
•    Strong meeting facilitation experience with senior stakeholders and clients.
•    Experience with project scoping is a must.
•    Strong communications skills are essential.
•    Solution oriented, problem solver and self-starter mindset.
•    Able to adapt and navigate a disruptive and changeable market.
 

 What’s in it for you?

 We want to reward you today and help you plan for tomorrow. We appreciate that everyone is different, therefore we have designed a benefits system that offers choice and flexibility based on individual needs and lifestyles. To name a few, these include:

•    Competitive basic salary (reviewed annually)
•    Flexible, hybrid working policy
•    Generous bonus scheme
•    Up to 25 days holiday (rising to 28 days with service)
•    Holiday exchange scheme
•    Private medical insurance
•    Enhanced parental leave
•    Reasonable adjustments and accommodation for disabled talent in accordance with the Equality Act 2010.

If you would like to read more information regarding our range of benefits, please visit our Rewards & Benefits page on our website.

Equal opportunities

At CMS, we place diversity and inclusion at the centre of our culture and the heart of our organisation. As a firm we recognise, celebrate, and embrace the diverse talent our society has to offer because we know that to solve big problems, we need the best and brightest minds available to us.  In support of this goal, we commit to actively breaking down barriers which stand in the way of those from diverse backgrounds and play our part in levelling the playing field. 
 
As a Future Facing Firm, we strongly believe that a career in law should be open to people from all walks of life, because not only does diversity of thought and experience make our firm a stronger and more sustainable business, but it also makes it a more rewarding place to work.
 
When recruiting, we prioritise attracting talented people and we actively promote a flexible working environment which enables all our team members to thrive. If you see a role you are interested in, but don’t feel you meet 100% of the criteria we encourage you to still consider making an application. We also welcome applications from those who may be looking to return to the workforce after a career break. 
 
We are proud to say our leadership in creating an inclusive working culture has been celebrated and recognised externally, including being listed for a number of years in the Times Top 50 Employers for Women and the Social Mobility Index.
 
We are a Level 2 Disability Confident Employer, and we actively encourage applications from people with disabilities, whether visible or invisible. We are committed to promoting equality of opportunity throughout our recruitment process and in every element of the employee life cycle. If you require assistance, or if you would like to discuss any accessibility requirements or adjustments as part of the recruitment process, please contact Becky Lowe at TalentAcquisition@cms-cmno.com who will be happy to support you.

Ready to apply? Here are the next steps.

We look forward to receiving your application online via the CMS careers site. Please contact our Talent Acquisition team if you have any questions. 

Please note that we have a preferred agency panel in place. Only applications submitted via the portal at the point of instruction will be accepted.

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