Facilities Apprentice-18 Month FTC Manchester

CMS are looking for a Facilities Assistant (Apprentice) to join our Manchester office on an 18 month fixed term contract.

About us

CMS is a Future Facing firm with more than 80 offices in over 45 countries and 5,800+ lawyers worldwide. We combine deep local market understanding with a global perspective. We are passionate about building strong relationships with our clients, our people, and the communities we work in.

We take a bold, dynamic, and agile approach to ensure our clients are able to face the future with confidence. We are driven by emerging technologies such as generative AI and readily embrace the possibilities it opens up for developing new and better ways of working.  Our aim is to inspire, impact and support our clients and our people, helping them to maximize their potential and thrive.

 About the role

 Working to the needs of the Client and Facilities teams, provide a high quality, pro-active service/support. 
•    Ensure a high-quality service and environment for client and visitors.
•    Liaising with IT/AV & facilities teams to report faults.
•    Assist AV with ad hoc tasks
•    Setting up conference/meeting room facilities, (not AV equipment) as required, including opening and closing of Partitions, whiteboards, room set-ups.
•    Assist in external CMS seminars where required. 
•    Undertake weekly audits of all conference/meeting rooms in CMS, ensuring equipment, lighting, air conditioning, fabric are working and are to a high standard. Report any short falls to the appropriate helpdesk for action.
•    To assist with the logistics, planning and implementation of any moves/ changes requirements.
•    Display high levels of customer service and professionalism to help resolve any issues from clients and visitors to the conference rooms.

About you

You must have been living in England (for 3 years or more)
You have GCSE Maths and English at grades A-E

You will be working towards the Level 2 Facilities Services Operative Apprenticeship Standard

•    Interest in learning about mechanical services within building services
•   You must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject.
•    Willingness to learn about office moves and relocation logistics
•    Enthusiasm to learn about facilities and building management 
•    Highly service focussed with a ‘can do’ attitude
•    Highly organised. Able to plan and prioritise.
•    The ability to work effectively as part of a team and as an individual.
•    The ability to listen, question and interpret information to understand requirements
•    Has a keen eye for detail and identifies opportunities to improve set-ups. 
•    Numerical and verbal reasoning 
•    Good interpersonal skills, flexible to work with a range of styles and personalities
•    Excellent verbal communication skills 
•    IT Literate 
•    Problem solving skills
•    Ability to maintain standards when under pressure.
•    Able to build strong relationships with key stakeholders
•    Experience in a client-facing role.

What’s in it for you?

We want to reward you today and help you plan for tomorrow. We appreciate that everyone is different, therefore we have designed a benefits system that offers choice and flexibility based on individual needs and lifestyles. To name a few, these include:

•    Competitive basic salary (reviewed annually)
•    Flexible, hybrid working policy
•    Generous bonus scheme
•    Up to 25 days holiday (rising to 28 days with service)
•    Holiday exchange scheme
•    Private medical insurance
•    Enhanced parental leave
•    Reasonable adjustments and accommodation for disabled talent in accordance with the Equality Act 2010.

If you would like to read more information regarding our range of benefits, please visit our Rewards & Benefits page on our website.

Equal opportunities

At CMS, we place diversity and inclusion at the centre of our culture and the heart of our organisation. As a firm we recognise, celebrate, and embrace the diverse talent our society has to offer because we know that to solve big problems, we need the best and brightest minds available to us.  In support of this goal, we commit to actively breaking down barriers which stand in the way of those from diverse backgrounds and play our part in levelling the playing field. 
 
As a Future Facing Firm, we strongly believe that a career in law should be open to people from all walks of life, because not only does diversity of thought and experience make our firm a stronger and more sustainable business, but it also makes it a more rewarding place to work.
 
When recruiting, we prioritise attracting talented people and we actively promote a flexible working environment which enables all our team members to thrive. If you see a role you are interested in, but don’t feel you meet 100% of the criteria we encourage you to still consider making an application. We also welcome applications from those who may be looking to return to the workforce after a career break. 
 
We are proud to say our leadership in creating an inclusive working culture has been celebrated and recognised externally, including being listed for a number of years in the Times Top 50 Employers for Women and the Social Mobility Index.
 
We are a Level 2 Disability Confident Employer, and we actively encourage applications from people with disabilities, whether visible or invisible. We are committed to promoting equality of opportunity throughout our recruitment process and in every element of the employee life cycle. If you require assistance, or if you would like to discuss any accessibility requirements or adjustments as part of the recruitment process, please contact Becky Lowe at TalentAcquisition@cms-cmno.com who will be happy to support you.

Ready to apply? Here are the next steps.

We look forward to receiving your application online via the CMS careers site. Please contact our Talent Acquisition team if you have any questions. 

Please note that we have a preferred agency panel in place. Only applications submitted via the portal at the point of instruction will be accepted.

#LI-TBC